Privacy Policy

This Privacy Policy describes how Xellox Oy (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website [xellox.io] (the “Site”).

Contact

If you have questions, require more information about our privacy practices, or would like to make a complaint, please contact us at:
Email: contact@xellox.io

Collecting Personal Information

We collect certain types of personal information when you interact with the Site, including when you browse, contact us, or place an order.

Types of data collected:

  • Device information

    • Purpose: Site optimization and analytics

    • Source: Automatically via cookies, server logs, and analytics tools

    • Examples: IP address, browser type, time zone, referring pages, click activity

  • Order information

    • Purpose: To process and ship orders and provide support

    • Source: Provided by you at checkout

    • Examples: Name, billing/shipping address, email, phone, payment method

  • Customer support information

    • Purpose: To respond to inquiries and resolve issues

    • Source: Provided directly by you

    • Examples: Name, email, phone, correspondence content

We do not collect sensitive information or personal data from third-party sources.

Minors

The Site is not intended for individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us for its removal.

Sharing Personal Information

We share your data only with trusted service providers necessary to fulfill our services (e.g., payment processors, hosting, logistics providers). We may also disclose personal information:

  • To comply with legal obligations

  • To prevent fraud or misuse

  • In the event of a business reorganization or legal request

We do not sell or rent your data to third parties.

Behavioral Advertising & Analytics

We may use tools like Google Analytics to understand site usage and improve performance.

You may also opt out of behavioral advertising via:

Using Personal Information

We use your personal information to:

  • Process and ship your orders (hardware only, not digital products)

  • Accept payments (including Bitcoin)

  • Respond to your questions

  • Send product updates, if you have opted in

Lawful Basis (GDPR)

If you are in the European Economic Area (EEA), we process your data based on:

  • Your consent

  • Our contractual obligations

  • Legal compliance

  • Legitimate business interests that do not override your rights

Retention

We retain personal data only as long as necessary to fulfill the purposes described or to comply with legal obligations. You may request deletion at any time (see “Your Rights”).

Automated Decision-Making

We do not engage in automated profiling or decision-making that significantly affects you.

Your Rights (GDPR & CCPA)

Depending on your jurisdiction (EEA or California), you may:

  • Access or correct your personal data

  • Request deletion (“right to be forgotten”)

  • Request data portability

  • Object to data processing

To exercise any of these rights, contact: contact@xellox.io

Data Location and Transfers

Data may be processed or stored in servers located in the EU or EEA-compliant regions, and we take appropriate steps to ensure protection under applicable laws.

Cookies

The Site uses cookies for functionality, analytics, and performance. Cookies help us:

  • Recognize your preferences

  • Analyze traffic patterns

  • Improve your browsing experience

You can manage cookies via your browser settings. Learn more at www.allaboutcookies.org.

Changes

We may update this Privacy Policy from time to time. The current version will always be available on this page with the “last updated” date.

Complaints

If you’re not satisfied with how we handle your data, you can lodge a complaint with your local data protection authority.

Last updated: 14.07.2025